"Show," Don't "Tell" - The Ultimate Guide to job interview questions and success

Guide to interview and success blogspot http://interviewingquestions.blogspot.com/
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"Show," Don't "Tell"

You may have noticed in the above section that it is suggested that you "show" and "demonstrate" that you have what it takes to fill the Hiring Manager's needs. This is contrasted with simply "telling" the Hiring Manager that you have what it takes. The formula for this is pretty simple:

1) Clarify the interviewer's question.

2) Confidently answer the question by "telling" using two of the above Behavioral Competencies.

3) "Show" that you have demonstrated these competencies in the past by GIVING EXAMPLES.

4) Ask and verify that you have answered the question to the satisfaction of the interviewer.


Say:
"So … what you are asking me "X." That is a good question and I am glad you asked. Yes, I definitely have the ability to "Y" and that is because I usually have no problem doing "Z." For example, at my last job I ran into a situation where I "A," but I was able to "B" because of my ability to "Y" and "Z." Does that make sense? Can you see how having the experience of working through that type of situation would make me a good asset to your group?"


A simple answer would then look like this:

"So … you are asking me if I have worked with important accounts before. That is a good question and I am glad you asked. Well, I definitely have the ability to work hard to earn the trust of my clients, and then focus on customer service in order to keep them happy with the business relationship. FOR EXAMPLE, at my last job I was brought in to work with a disgruntled client after another Account Manager left. Although it took a lot of hard work, I was able to fix what was wrong by listening to the client carefully and making sure that we delivered exactly what was expected of us. It took a while, but I was able to rescue the relationship with this important client. Does that make sense? OK. Does that answer your question? Good. I think I could be an asset to your group having worked through this type of experience with an important account. Would you agree?"

The Ultimate guide to job interview questions and success

Guide to interview and success blogspot http://interviewingquestions.blogspot.com/
Best Interview Tricks and Tips
Jobs offers from All MNC companies